SCRAPPYLABS × MURAD & MURAD
murad.scrappylabs.ai
Pre-deployment preview · Build 0.1

A receptionist that actually answers — in English and Spanish.

Built specifically for Murad & Murad: a bilingual AI front-desk that knows your practice areas, your hours, and the difference between an asylum question and a status check. Currently seeded from your public-facing site — the deeper integrations turn on when your APIs do.

Demo live Boulder, CO Mon–Fri 9–5 MT en-US · es-MX
§ 01

Try it right now — two ways

Phone or browser · pick whichever's easier

A · Phone SignalWire · PSTN
Latency ≈ 800ms–1.2s · Real telephone

Call the line

Speak in English or Spanish — the agent auto-detects from your first words. This is the production-style path: real PSTN, real carrier.

+1 (828) 281-5666
Tap on mobile · or dial from anywhere
B · Browser ScrappyLabs · Web Agent

Talk in this tab

Full-duplex browser call. Native multilingual with mid-sentence code-switching and barge-in. Microphone permission required. Active iteration — feedback welcome.

Latency ≈ 300–500ms · barge-in supported
§ 02

What it can do today, and what's queued

Public data wired now · Firm APIs next

Already wired

  • Bilingual greeting in your firm's voice Auto-detects caller language — no menu, no "press 1."
  • Practice-area routing tree Family · Employment · Deportation Defense · Citizenship · Humanitarian · LGBT · Victims of Crimes · Employer Compliance
  • Hours, location, "where are you" answers Mon–Fri 9–5 MT · 1790 30th St #200, Boulder, CO 80301
  • After-hours fallback (Mountain Time aware) Different greeting + voicemail capture outside business hours.
  • USCIS public-info stub Case Status · Processing Times · Detainee Locator — handles roughly 80% of routine calls before Docketwise comes online.

Waiting on your APIs

  • Caller-ID lookup → live case status Once Docketwise OAuth is provisioned, the agent identifies returning clients and pulls real case data.
  • Outlook intake → calendar booking Books consults directly into the right attorney's calendar via Microsoft Graph.
  • Email summaries to staff after each call Auto-drafted post-call summaries delivered to the right paralegal.
  • Privacy-filtered transcript audit log Full call history with PII redacted in real time — bar-review-ready.
§ 03

Where the pieces live

Your data, your tenancy · the rest is bundled

On Murad's infrastructure

You hold
  • Outlook / Microsoft 365 existing
  • Docketwise existing
  • RingCentral unchanged
  • VPS — case-data RAG store to provision

Bundled in our service

We hold
  • AI receptionist + voice carrier live
  • Privacy gateway + redaction live
  • Audit logging + monitoring live
  • Routine LLM compute live
§ 04

A real call, redacted in real time

Sample audit log · es-MX caller

audit.log · 2026-04-30T14:22:11Z caller: +1*********** lang: es-MX duration: 00:00:42
Caller
es"Hola, ¿pueden ayudarme con mi caso?"
Agent
es"Buenos días — claro que sí. ¿Es usted cliente actual o llama por primera vez?"
Caller
es"Soy cliente. Mi número de caso es A███████89."
A-number masked · Privacy Filter pass 1 · OpenAI Privacy Filter
Agent
es"Por privacidad, voy a verificar — ¿puede confirmarme su fecha de nacimiento?"
Caller
es"Sí, es ██/██/19██."
DOB masked · Privacy Filter pass 1
Agent
es"Verificado. Su próxima cita está programada para el 14 de mayo. ¿Quiere que un paralegal le llame antes?"